Return & Exchange

If for any reason you are not happy with your purchase, you may return the items postmarked within 14 calendar days of receipt for refund or exchange of item. Please note that original shipping charges are non-refundable. Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached.

For customer who wish to return, please email to support@pariva.com.my and include the following details:

  1. Order ID
  2. Item to be returned
  3. Reason (eg. size exchange, faulty item, wrong item received, I don’t like etc.)

 

All return request has to be submitted within 48 hours upon parcel arrival. Late submission will not be entertained.

NOTE: Sale items are non-refundable or exchangeable. Exchange/return can be done ONE (1) time only. All subsequent exchange is not entitled for return.

You may return the item to this address:

PARIVA
34-1,
Jalan S2 B18,
Biz Avenue,
Seremban 2,
70300 Seremban, Malaysia

Contact: +(60)-103643488 / +(60)-6018715